Royal Mail has announced the launch of Parcel Collect Service.

Royal Mail has launched a parcel pick-up service across the UK in a shake-up of the daily operations. The new Parcel Collect service means postmen and postwomen will now be able to collect parcels as well as deliver them on their daily round.

Under the initiative, posties will collect a parcel from the customer’s door or nominated safe place for 72p per parcel, in addition to postage costs. Parcel Collect is also available for pre-paid return items at a cost of 60p per item. Royal Mail can collect up to five parcels per address.

Parcel Collect is available six days a week, Monday to Saturday, and can be booked up to five days in advance and till midnight the day before. Size and weight restrictions apply with the maximum dimensions for Parcel Collect being 61cm x 46cm x 46cm, with a maximum weight of 20kg.

As well as offering convenience, the move means that online sellers and online shoppers will no longer need to leave home if they want to mail or return a pre-paid item by post.

In order to use the service, customers need to ensure they have already paid the correct postage to send their item. If an item does not have pre-paid postage such as a return, customers are able to pay for their postage online by visiting or via the Royal Mail app and opt for ‘Parcel Collect’. They will then be able to work out the correct cost of postage for their item and print out a pre-paid label which is fixed to the package. When the item gets collected, the customer will receive an email notification that acts as proof of postage.

The nationwide launch follows an initial roll-out of Parcel Collect in certain postcode areas of West England.

Nick Landon, Chief Commercial Officer at Royal Mail, said,“Royal Mail Parcel Collect is a fantastic step forward for all of our customers. It makes it easier to use our services than ever before. Whether you’re up against time and working from home, making a return, selling online or sending a gift to make someone’s day, Royal Mail Parcel Collect is here to help. The launch of Parcel Collect is part of our commitment to continuously make our services better and more convenient.” For more information visit or

Greetings Today Logo

Receive the
Latest News to your inbox

We don’t spam! Read our privacy policy for more info.